Shipping policy

Thank you for shopping with us. We are committed to delivering your order safely and on time across India.

📦 Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

🚚 Shipping Time

  • Standard Delivery: 3–7 business days depending on your location.

  • Metro cities may receive orders faster (3–5 days).

  • Remote or rural areas may take slightly longer.

Once your order is shipped, you will receive a tracking number via SMS/email.

💵 Cash on Delivery (COD)

  • COD is available on eligible orders across most serviceable pin codes in India.

  • A small COD handling fee may apply (if applicable).

  • Please ensure someone is available at the delivery address to receive the package.

💰 Shipping Charges

  • We offer Free Shipping across India (if applicable to your store).
    OR

  • A flat shipping fee will be calculated at checkout.

📍 Address & Delivery Issues

  • Please ensure your shipping details are correct at checkout.

  • We are not responsible for delays due to incorrect address or contact details.

  • If delivery fails due to incorrect information, re-shipping charges may apply.

🚫 Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Courier issues

  • Government restrictions

  • High seasonal demand

We appreciate your patience in such situations.

📞 Need Help?

If you have any questions regarding shipping, please contact our support team at: support@winniesshop.in