Return & Refund

We're committed to making your shopping experience simple, transparent, and worry-free.

FAQs

How do I return?

Simply contact support within 30 days with your order details.

What items are non-returnable?

Personal care items, opened products, and gift cards cannot be returned.

What if my product is damaged?

Please notify us immediately with photos; we’ll arrange a replacement or refund quickly.

How long does refund take?

Refunds are processed within 7 business days after approval.

Can I exchange items?

Yes, exchanges are available for eligible products within 30 days.

Get in Touch

Questions? We're here to help you anytime.

A cozy scene of a smiling parent gently holding a baby beside a stylish diaper bag on a soft cream background.
A cozy scene of a smiling parent gently holding a baby beside a stylish diaper bag on a soft cream background.